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Pending Account Requests

From the Pending Account Requests page, you can manage user access accounts. The Account Requests form displays a summary of users who are requesting access to an administrator's USDOT number. Note: This functionality is available to users with the proper authority only.

To manage user access

1.Select the user from the Pending Account Requests table's Request List.
2.From the Portal Roles tab, add appropriate user roles by selecting from the Available Roles list. The Available Organizations for that role will appear.
3.From the Available Organizations for list, select the appropriate roles and click Add Role. -OR-

   Remove inappropriate roles by selecting from the Requested Roles and click Remove Role.

3.From the Available Systems tab, add appropriate system roles by selecting from the Available Roles for list. The system roles will display.
4. Add the appropriate role and click Add Role. -OR-

   Remove inappropriate roles by selecting from the Requested Roles list and click Remove Role.

5.Add any relevant comments in the Comment box. This comment will be emailed to the user with their notice of account changes. Note: All accounts where roles have been removed MUST have an explanation in the comment section.
5. Click Approve Request to approve the user's account request -OR-

    Click Deny Request to deny the user's account request. -OR-

    Click Cancel to cancel your account request approval.