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Manage User Access
From the Manage User Access page, you can manage access for existing accounts. Note: This functionality is available to users with the proper authority only.
The Manage User Accounts page displays a summary of users with existing accounts. From this page, you can:
| • | Assign or remove Portal access roles for selected users |
| • | Assign or remove Portal access roles to other FMCSA systems for selected users |
| • | View detailed user information |
| • | Disable or enable user accounts |
To manage users
| 1. | In the Search for Users section, you can search by single or multiple Boolean criteria including first name, middle name, last name, user ID, organization, status, and role. |
| 1) | Select one of the following search criteria: |
| 2) | Enter the information you wish to search by. |
| 3) | Click Find Results -OR- |
Click Clear to clear your search criteria.
| 4) | Select one of the following Boolean operators to narrow your search: |
And
Or
| 5) | Repeat steps 1-4, if necessary. |
| 2. | Select the user from the Results List table. -OR- |
Click Download List to download the Results List. -OR-
Click Print List to print the Results List. -OR-
Select a user from the Results List and click Disable Account to disable that user's account. -OR-
Select a user from the Results List and click Enable Account to disable that user's account. -OR-
Click Transfer Role to select the organization to which your approve role will be transferred.
| 3. | From the Portal Roles tab, add appropriate user portal roles by selecting the role from the Available Roles list, and the organization from the Available Organizations list, and click Request Role. -OR- |
Remove inappropriate user portal roles by selecting the role from the Requested Roles list and click Remove Role.
| 4. | From the Available Systems tab, add appropriate system roles by selecting the role from the Available Systems Roles list and click Add Role. -OR- |
Remove inappropriate system roles by selecting the role from the Requested Roles list and click Remove Role.
| 5. | Add any relevant comments in the Comments box. This comment will be emailed to the user with their notice of account changes. Note: All accounts where roles have been removed MUST have an explanation in the comment section. |
| 5. | Click Update Profile to update the user's account. -OR- |
Click Cancel to clear any roles or comment changes that have been made prior to updating an account.
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